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Sr. Director, Distribution Centers, Fulfillment Operations

1 800 FLOWERS. COM, INC.

This is a Contract position in Santa Clara, CA posted May 18, 2022.

1-800-Flowers.Com is seeking an experienced, high energy leader to join its fast paced Fulfillment Operations team as the Senior Director of Local Distribution Centers.The Senior Director of Local Distribution Centers is responsible for the development and oversight of the 1-800-Flowers.Com Local Distribution Centers’ operations and growth plan.

This individual will develop the bottoms up business requirements and strategies necessary to expand the 1-800-Flowers.Com Local Distribution Center footprint throughout the United States in a cost-effective manner while improving same-day delivery service and reliability.The individual in this role should be well-versed in distribution center management, including layout and design, operational sequences, cold-chain integrity, throughput (peak and non-peak), and last mile delivery.

Leveraging this experience, the Senior Director of Local Distribution Centers will engage various stakeholders throughout the 1-800-Flowers.Com Family of Brands to design and implement the market strategy for center expansion.

Responsibilities include, but are not limited to: The Senior Director of Local Distribution Centers will be a key member of the 1-800-Flowers.Com Fulfillment leadership team Work cross functionally with stakeholders from different teams/Brands, including internal executives and external prospectsDevelop the business plan to facilitate the expansion of Local DCs on the regional and national scaleOwn relationships with 1-800-Flowers.Com 3rd party Distribution Centers Set and achieve measurable business goals for Local Distribution Center footprint expansion and utilize data to prove they have been met Requirements: 10 years of proven experience in an operations leadership role, with at least 7 years of distribution center experience; preferably in a facility where products are produced and delivered locally to customersExperience with delivery logistics and last mile delivery Experience with complex supply chains and distribution channels (with preference for someone who has worked directly with 3rd party fulfillers)Ability to quickly establish credibility across the organization and engage others collaboratively to ensure the most effective and efficient business solutionsStrong computer skills.

Highly proficient in MS Office programs such as Excel, Word and PowerPointExtremely detail-oriented with strong organizational, prioritization, problem-solving and decision making skillsMust possess the ability to identify expansion opportunities to 3rd party fulfillers, qualify the needs of prospects and executeMust be a self-starter and able to work independentlyMust be a good communicator with strong interpersonal skills, comfortable presenting issues, recommendations and results internally to executive team and interacting directly with external partnersAbility to identify KPIs and create reports to show progress against metrics.

Ability to analyze data to provide actionable insights for continued improvementIdeal candidate will be Lean Six-Sigma certified and possess formal training in operational efficiency and process improvementTravel required 50%Work a flexible schedule including all major holidays and peak seasonsHigh level of integrityComfortable with ambiguity Horticulture or floral experience a plus