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Operations Manager


This is a Full-time position in Benicia, CA posted June 8, 2021.

At DISH, we?re redefining consumer expectations through new tools, new business models and new ways of thinking to meet the convergence of value, innovation and customer experience. 


Our teams draw on 40 years of disruption to continually transform the way our society communicates, collaborates and connects. Equipped with a first-of-its-kind 5G network, a passion for change and the power to drive it, we?ll emerge as the nation?s fourth facilities-based wireless carrier and a disruptive force in the market at-large. 


Together, we’ll change the way the world communicates.

This is an exciting opportunity to independently manage a complex business while building a career path to multi-site senior level leadership opportunities. As the senior site leader, the Operations Manager is responsible for the overall success of the facility by directing employee activity to achieve performance goals. If you are a strong leader with management experience, excellent interpersonal skills, and a customer service focus, then this management role is a great opportunity to advance your career!

 As an Operations Manager you will be responsible for overseeing facility operations while leading, mentoring, and directing managers and service technicians.

 Specific management duties: 

  • Directing employee activity to achieve performance goals for the location
  • Building a high performance work team to deliver an advanced level of quality and service in all daily activities
  • Working in conjunction with senior leadership and utilizing financial data to drive performance improvements
  • Creating excitement and engaging all employees in new business opportunities and strategies
  • Generating programs and practices that deliver a high level of customer satisfaction
  • Creating, fostering and maintaining strategic business relationships within market, region and company



This Operations Management role is very hands-on. It requires a leader who leads by example, and is proactive as well as strategic. The success of the Operations Manager is based on the performance of their team so it essential that you have the confidence and ability to effectively coach, train, and develop team members. We are looking for an individual who thrives in a fast-paced changing environment and is eager to grow and develop with our company.


Additional management requirements: 

  • Bachelor’s degree from a four-year college or university strongly preferred and 2 years management experience; or equivalent combination of education and experience
  • Flexibility, innovation and the ability to manage staff, responsibilities and priorities in a fast paced, growth-oriented and time-critical environment
  • Ability to effectively respond to and interact with staff at all levels of the organization
  • Excellent presentation/facilitation, organizational, analytical, interpersonal and written/oral communication skills
  • Willingness to work flexible schedules including weekends, holidays and evenings
  • Bi-lingual speaker is a plus


Compensation: $71,300.00/Yr. – $92,000.00/Yr.

From versatile health perks to new career opportunities, check out our benefits on our careers website.

Employment is contingent on Successful completion of a pre-employment screen, which may include a drug test.