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Customs Manager

Schenker, Inc.

This is a Full-time position in Long Beach, CA posted June 8, 2021.

Tasks & Responsibilities
Manage Customs Department overseeing all daily activities included but not limited to clearance and audit processes in accordance with CBP guidelines, regulation and company policy in all areas of the business unit Develop, implement, maintain procedures and seek continuous improvements for the department Provide guidance on Customs laws and regulations to internal, external customers and staff Ensure accurate and timely service, including financial controls to avoid penalties Management of Customs Services and team’s performance using KPI requirements and maintain high level results Maintain visibility and control of operating and work flow systems for proper use, workload management, process flow and timely activities Identify strengths and weaknesses of the department and work to improve through training and guidance Select and place highly motivated staff, ensure staff training and define specific job assignments Manage staff performance to ensure required levels of productivity and organizational objectives are met Work closely with transportation teams and peer-managers to seek mutual benefiting process improvements to drive productivity and implement best practices Assist sales department acquire new accounts Establish strong relationship with internal and external customers Responsible for implementing new customers and maintain high level of service performance Research and resolve customer complaints on Customs related and operational issues
Job Requirements:
Requirements:Capable of managing numerous staff membersCapable of operating high volumes of transactionsBasic knowledge of accounting and relative information retrieval.Supervisory or management experienceRequires valid Customs brokerage licenseExceptional interpersonal, analytical, problem-solving and communication skills requiredStrong leadership and team management skillsThe individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodationMust be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol testsEnsure a safe working environment through consistent practice of safety programs and proceduresThe preceding is intended to describe the general nature and level of work being performed.

It is not an exhaustive list of all expectations At DB Schenker, you are part of a global logistics network that connects the world.

A network that allows you to shape your career by encouraging you to contribute and truly make a difference.

With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills.

Together as one team, we are Here to move.

Equal Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity