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Business Process Manager

Eliassen Group

This is a Full-time position in San Jose, CA posted June 10, 2021.

Are you an experienced Business Process Manager with exceptional interpersonal skills and a track record of successful service delivery?

If so, we may have the ideal role for you with our innovative technology-driven client in San Jose.

Responsibilities of the Business Process Manager:

  • Drive the delivery of a custom built solution that sits on a service management platform
  • Work with project management team to ensure successful implementation
  • Coordinate with solution provider to generate simple reporting for ops teams
  • Generate C-Suite level business insights and reporting on utilization

Requirements of the Business Process Manager:

  • Bachelor’s degree and at least 10 years of experience
  • In-depth understanding of operational elements of large-scale service delivery
  • Proficiency in G-Suite, ServiceNow, and Tableau
  • Product Management experience and experience in an operational role
  • Thrives with shifting priorities and ownership
  • Organized, positive, creative, analytical
  • Customer and partner focused at all times
  • Commitment to improving end user experience
  • Thrives with shifting priorities and ownership
  • Knowledge of CARM and IWMS
  • Examples of services you’ve worked on
Keywords: Business Process Manager, G-Suite, ServiceNow, Tableau, Product Manager, Operations

Job ID: 351637

About Eliassen Group:

Eliassen Group provides strategic consulting and talent solutions to drive our clients’ innovation and business results. Our purpose is to positively impact the lives of our employees, clients, consultants, and the communities in which we operate. Leveraging over 30 years of success, our expertise in talent solutions, life sciences consulting, Agile consulting, cloud services, risk management, business optimization, and managed services enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA, and with offices from coast to coast, Eliassen Group offers local community presence and deep networks, as well as national reach.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!