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Sr. Credit & Collections Analyst

Creative Financial Staffing

This is a Full-time position in Santa Fe Springs, CA posted August 16, 2021.

SENIOR CREDIT AND COLLECTIONS ANALYSTOur client is a top-5 nationally ranked and admired floor covering distributor with sales in excess of $200mm and over 25 locations. They are currently seeking a Senior (Sr.) Credit and Collections Analyst to join their growing Accounting team.


  • Reviews and analyzes large portfolio of assigned accounts to ensure outstanding balances are in compliance with the Company’s credit terms and policies.
  • Reviews and releases orders from credit hold.
  • Monitors accounts receivable aging reports and contacts delinquent customer accounts for payment.
  • Establishes payment arrangements with customers, maintains detailed record of all collection call activity and conducts timely follow up utilizing event management system.
  • Processes customer payments via credit card and checks by fax.
  • Handles high volume of internal and external customer telephone inquiries regarding status of customer accounts.
  • Reviews and documents customer deductions, reconciles customer’s accounts, expedites and issues adjustments/credit memos.
  • Conducts annual review of assigned accounts, updates credit files and assists in requalifying customers for credit terms.
  • Interacts and communicates effectively with customers, colleagues, sales personnel and management regarding credit issues, policies and procedures to insure mutual understanding and positive outcomes.
  • Prepares monthly status reports on past due accounts and customers exceeding credit limits.
  • Performs other related tasks as assigned by the Corporate Credit Manager.


  • Bachelor’s Degree in Business, Finance, or related field preferred, or combination of education and work experience.
  • Five to seven years of Business-to-Business Credit & Collection experience in a manufacturing or wholesale distribution environment.
  • Proficient in data entry, with working knowledge of Microsoft Word, Outlook, and Excel.
  • Excellent negotiation, verbal, written and interpersonal communication skills.
  • Outstanding organizational, customer service, time management, and follow up skills utilizing Event Management Systems effectively.
  • Detail oriented with strong analytical, risk assessment and problem-solving skills.
  • Tact and diplomacy in dealing with internal and external customers to resolve credit issues.
  • Enthusiastic, energetic, proactive and results oriented, must be capable of multi-tasking and working collaboratively in a very busy, high-paced team environment.
  • Working knowledge of Mechanic’s Liens and related processes and procedures preferred.
  • Experience with SAP Cloud based Tier 1 operating system desirable.

Salary Range for Senior Credit & Collections Analyst position: $58,000 – $62,000 annually (based on experience)

Creative Financial Staffing (CFS) specializes in placing professionals into accounting, finance, and human resource positions with companies across all industries/all sizes. In the LA market, CFS is affiliated with GHJ, a regional public accounting firm ranked Top 20 in the Los Angeles Journal’s Book of Lists. Due to our affiliation with GHJ and the strict regulations public accounting firms face today, CFS operates a little differently than many recruiting firms. We do not take a strong-arm approach. We are extremely consultative and professional!

We would like to speak with you to learn more about your expectations of your next career opportunity, and to see if we might be able to help you reach your goals.

Lidya Manouilian, Staffing Manager