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InnovAge: Day Center Pcw


This is a Contract position in Sacramento, CA posted November 18, 2020.

Job Title: Day Center Personal Care Worker (PCW)FLSA Exemption Status: Non ExemptState/Business Line Specific: PACEReports to: Supervisor Adult Day Health CenterSupervises: N/AJob SummaryA Day Center PCW performs assigned functions of personal care and routine chores as well as assists participants with Instrumental Activities of Dailey Living (IADL) and specified Activities of Dailey Living (ADL) in accordance with InnovAge established policies and procedures and following all applicable state regulations and guidelines under the direction, instruction and supervision of qualified Agency personnel.Essential Functions and Work ResponsibilitiesFunctional Category: Client/Participant CareEstimated Percent of time Spent – 100% Aids participants with the Instrumental Activities of Daily Living (IADL) that include; chore services, light housekeeping and laundry, changing of bed linens, medication reminders, meal prep and grocery shopping.

Assists participants with the Activities of Daily Living (ADL) that include: light assistance with bathing, dressing and grooming (participant must be able to perform most of the task by himself/herself.

Reports pertinent participant information regarding participants in a timely manner to appropriate team members and acts promptly in the case of emergency situations Documents services provided to participants in a timely and consistent manner utilizing the appropriate note.

Accurately and consistently uses Mobil Time Tracking to document hours worked.

Maintains a safe environment for participants and self and displays awareness of, and reports, safety and/or reverse hazards in a timely manner.

Participates in participants’ care planning through cooperation with multidisciplinary teams Completes appropriate service notes completely, accurately and in a timely manner as per Agency policy.

Provides medication reminders as assigned.

Participates in all required orientation, training, competency and in-service programs as scheduled and necessary per Agency policy.

Is available for, and participates in, on-site supervisory visits per Agency direction, at a minimum of every 3 months.

Participates in coordination of patient care, as required.

Attends patient care conferences as scheduled.

Performs personal care, homemaker, and companion services only as assigned by Clinical Director or Care Supervisor as instructed and in accordance with the established guidelines by the CDPHE, and ensures that instructions received are thoroughly understood.

Observes and maintains client home environment that ensures the safety and security of the client.

Assists the drivers with the loading and unloading of participants from vehicles.

Assists participants with activities of daily living which include: bathing, dressing, grooming, hair care, mouth care, eating, hand and foot care and toileting as assigned or needed.

Creates and participates in group(s) and one-on-one activities in accordance with daily activity calendar.

Monitors and assists participants with meals at feeding table.

Maintains clean and orderly day rooms, kitchen and personal care areas.

Assists the transportation department with participant take home supplies.

Participates in care planning for participants in conjunction with multidisciplinary teams.

Participates in Quality Assurance programs as requested by management.

May rotate into In-Home Services as a Homecare PCP as applicable and deemed necessary by the ADHC Supervisor Additional work functions and duties may be assignedTravel RequirementsTravel Travel required Overnight travel out of stateRelocation Must be open to relocation based on business necessityQualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsREQUIREDEducation High School Diploma or GED.Licensure, Certification, Registration or Designation Requires personal transportation, valid state issued driver’s license, good driving record and auto insurance as required by lawWork Experience and Qualifications A minimum of one year working with the frail or elderly is required.PREFERREDWork Experience and Qualifications Bi-lingual-Spanish, Russian, Punjabi or Hmong PreferredOther Knowledge Skills and Abilities RequiredComputer Skills Must be computer proficient and possess experience with Microsoft Word, Excel, and Outlook.

Must be able to quickly learn specific software and new applications.Mathematical/Financial Skills Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Able to analyze data and statistics and draw reasonable conclusions and compile accurate reports.Language Skills Ability to read, analyze and interpret regulations and other documents.

Strong interpersonal skills and ability to effectively and tactfully present information to, and communicate with, co-workers, employees, and others.

Possess exceptional English written and verbal communication skills, including accurate grammar and business correspondence knowledge.

Ability to read and write memos, reports, and correspondence that conform to prescribed style and format.Reasoning Ability Ability to define problems, collects data, establish facts, and draw valid conclusions.Other Skills and Abilities: Able to establish and maintain cooperative and positive working relationships.

Organized, detail-oriented, diplomatic, proactive, self-motivated, dependable, and driven by excellence.

Even-tempered and able to balance multiple tasks in accordance with changing deadlines and priorities in a fast-paced environment.

Ability to work sensitively and effectively with individuals of diverse ethnic and cultural backgrounds.InnovAge Service Standards RequirementsSafety Safety Maintains a safe work place.

Reports all unsafe work conditions to supervisor and/or Safety & Loss Control Manager and works in conjunction with supervisor, Safety & Loss Control Manager, and staff to correct unsafe work conditions.

Follows and enforces all safety policies.Accountability Commitment – Commits to his/her job and to the success of the company.

Continuously puts forth the effort to achieve goals and continuous quality improvement.

Degree to which employee goes the extra step to ensure job/task completion.

Takes initiative to offer ideas to improve processes or results.

Cooperativeness – Consistently supports management decisions as demonstrated by his/her actions.

Demonstrates a “can do” attitude by responding positively to instructions.

Follows instructions and works harmoniously with others to complete the job or task.

Attendance – Meets or exceeds punctuality and attendance expectations/requirements.

Faithfully reports to work and conforms to scheduled work hours.

When necessitated, follows call-in procedures and informs others of absences.Caring Customer Service Embraces the organization’s commitment to internal and external customer service and demonstrates a customer-centric approach when interacting with co-workers, participants, clients, and all other business contacts.

Confidentiality – Maintains confidentiality of employee, participant, and client data/information, and any other sensitive organization information as appropriate.Integrity Adherence to Company Policy – Follows and enforces guidelines as established by policies.

Conforms to company and job standards and requirements.

Shows respect for others.

Acts in the best interests of the company at all times.

Serves as an example for others.

Conducts business in an ethical fashion.

Reliability – Completes responsibilities with minimal direct supervision.

Follows through with assigned jobs and tasks all the way through completion.

Puts forth the effort to achieve goals and objectives under varying circumstances.

Alignment with Company Goals & Objectives – Supports the organization’s mission, vision, and values and holding self-accountable for applying these principles daily and personally living them when working with co workers, participants, clients, and all other business contacts.Quality Quantity of Work / Productivity – Produces at a high volume.

Always puts forth the effort to maximize productivity.

Meets or exceeds established work deadlines.

Engages in a productive work effort whenever possible.

Meets goals and objectives.

Quality of Work – Produces work that is accurate and reliable.

Accomplishes work quickly and efficiently.

Works in a thorough and organized manner while minimizing down time.

Results are consistently within acceptable quality standards.

Job Knowledge – Demonstrates a thorough understanding of his/her job processes and procedures.

Integrates knowledge to efficiently accomplish job requirements.

Efficiently uses resources (including staff and management) to obtain additional knowledge.

Communication – Exhibits good interpersonal skills.

Develops and fosters professional relationships with co-workers, participants, clients, and vendors.

Keeps others informed as directed by operational demands and need-to-know.

Keeps self informed of announcement made via established company venuesPhysical Demands /Work EnvironmentPHYSICAL DEMANDSMust possess mobility to work in a standard office setting, or clinical setting, and use standard office equipment, including a computer, and medical equipment; vision/sight (close distance, long distance, depth and peripheral) to assess emergency situations, including medical incidents and to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone.

Depending on assignment, standing in work areas and walking between work areas may be required, and travel to visit various cultural, physical, behavioral and environmental settings may be required.

Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, typewriter keyboard, or calculator and to operate standard office and medical equipment.

Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information.

Employees must possess the ability to lift, carry, push, and pull materials and objects up to 100 pounds.

Reasonable accommodations will be made for individuals on a case-by-case basis.WORKING CONDITIONSEmployees primarily work in an office environment with moderate noise levels and controlled temperature.

Employees may work outdoors and are occasionally exposed to loud noise levels and cold and/or hot temperatures.

Incumbents may be exposed to blood and body fluids in the performance of their assigned duties.

Employees may interact with members of the public or with staff under emotionally stressful conditions while interpreting and enforcing departmental policies and procedures.MATERIALS, TOOLS EQUIPMENT, WORK AIDSMay require use of wheelchair, medical equipment, gait belts, sliding board, bedside commode, shower equipment, and other work aidsSTRESS FACTORSMay require working under stressful conditions.

May experience pressure to meet scheduled deadlines.

There may be distractions such as phone calls, work interruptions, and communication from co-workers.Respond and intervene appropriately to multiple interruptions.

Working conditions may be noisy and crowded and expose employee to fluctuating indoor temperatures, and humidity around showers/bathrooms.