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Absence Management Specialist

Goodwill Southern California

This is a Full-time position in los angeles, ca posted November 26, 2021.

Goodwill Southern California (GSC) prepares and places thousands of individuals into sustainable employment through programs and services throughout Los Angeles, Riverside and San Bernardino counties. As one of the leading non-profit brands in the world, and the largest non-profit in Southern California, we have been transforming lives through the power of work for over 100 years. Goodwill Southern California supports its mission with proceeds generated from over 78 retail stores and over 44 attended donation centers, as well as from charitable donations and grants from the public and private sectors. Goodwill SoCal is a rapidly evolving organization and yet we have never been more focused – on our mission, on our people, and on our future. It’s always a GOOD day in SoCal!

This position requires that candidates provide proof of full COVID-19 vaccination after receiving a conditional job offer at least 7 days prior to their start date. “Fully vaccinated” means that at least two weeks have passed since you received 1) your second dose of the Pfizer or Moderna vaccine or 2) one dose of the Johnson & Johnson vaccine.

Goodwill Southern California has an immediate opening for a Specialist within our Absence Management team to manage requests for leave of absence and accommodation. In this role, you will support leaves of absence, workers’ compensation claims, Source America compliance, and customer and auto accident programs. Per government requirements, this role required to be fully

COVID- 19 vaccinated.

Essential Duties & Responsibilities:

  • Coordinate leaves of absence for individuals which may include: FMLA, CFRA, PDL, Program Interrupt, personal leave, military leave, workers’ compensation and all other mandated leaves. Input leave of absence data within leave management system.
  • Serve as Goodwill’s resource for leave and workers’ compensation inquiries; Educate team members and mangers on the leave and worker’s compensation process and related policies.
  • Support intake of leave and workers’ compensation requests, sending required notices, forms and letters, and determining leave eligibility.
  • Support employees with State Disability Insurance and Short Term Disability claim initiation or questions. Ensure compliance with all applicable laws and regulations, including certification of leaves.
  • Correspond with injured employee or participant, TPA, management, witnesses and treating doctors; Serve as primary contact for managers to communicate concerns, restrictions, medical appointment and/or physical therapy.
  • Create and maintain complete and accurate leave and workers’ compensation files.
  • Facilitate leave and workers’ compensation training for employees, managers and HR staff, including new hire orientation.
  • Maintain the privacy and confidentiality of all protected health information in accordance with established policies, procedures and practices, and in compliance with applicable Federal and State regulations.
  • Assist and work on specific projects for the department such as Annual Health Fair.
  • Work in partnership with Employee Relations team to ensure collaboration and transparency in all job related and organizational issues

Education and Experience:

  • 2+ years in-depth reasonable accommodation experience required.
  • Bachelor’s degree preferred.
  • Moderate knowledge of Federal and State leave related regulations including, but not limited to: FMLA; ADA, FEHA and HIPAA required.
  • Ability to maintain high level of confidentiality and professionalism.
  • Excellent written and verbal communication skills.
  • Proficient in Microsoft Word, Excel, Outlook and PowerPoint.
  • Strong multi-tasking, prioritization and organizational skills. Must be proactive.
  • Critical thinking, analytical, problems solving and detail skills.
  • Ability to juggle multiple tasks under pressure and meet deadlines without sacrificing quality.
  • Self-motivated, demonstrates initiative in all aspects of work.

Goodwill Industries in Southern California is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you’d like more information about your EEO rights as an applicant under the law, please click here:

Goodwill gives preferential consideration to persons with barriers to employment. Persons with disabilities are encouraged to apply.

Equal Employment Opportunity

Goodwill is committed to a policy of equal employment opportunity for applicants and employees.

Employment decisions will comply with all applicable laws prohibiting discrimination in employment including Title VII of the Civil Rights Act of 1964, the Age Discrimination Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, and any other characteristic protected by federal or state law.

Nondiscrimination on the Basis of Disabilities

In furtherance of our commitment to end discrimination against qualified disabled individuals, and in accordance with the provisions of Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and all regulations properly issued thereunder to protect the rights of qualified disabled persons, it is Goodwill’s policy that no program or activity administered by it shall exclude from participation, deny benefits to or subject to discrimination any individual solely by reason of his or her disability. Equal employment opportunity will be extended to qualified disabled persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall and termination. We further affirm that we will provide reasonable accommodation to the known physical or mental limitations of an otherwise qualified disabled employee or applicant.

It is the policy of Goodwill to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need assistance for accommodations to interview because of a disability, please notify the Human Resources Department.

Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a disability.

Other details

  • Job Family :Worker’s Comp/LOA
  • Pay Type :Hourly