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Field Service Technician

ID Technology LLC

This is a Full-time position in California - Remote, CA posted May 25, 2023.

Continue Your Career as a Field Service Technician in a Growing Company

Do you love to travel? Passionate about serving as a brand ambassador? Feel fulfilled by solving technical challenges? Our field service team specializes in keeping our machine performance strong. Our team is dedicated to staying calm while acting quickly, finding solutions, and exceeding customer expectations.

We offer rewarding, challenging opportunities throughout the world, across multiple packaging segments. If you are energized by providing best-in-class customer experiences and strive for advanced technical skills, we want to talk to you.

Do we have your attention? Keep reading.

ID Technology is seeking a customer-focused, mechanically inclined individual for a Field Service Technician opportunity in our South West region. Someone located near or around Yorba Linda, CA would be well-situated for the role. Our Field Service Technicians contribute to the success of the company and our customers through technical expertise and interpersonal skills to ensure superior service.

Are you passionate about this work?

  • Install, demonstrate, maintain and repair marking, coding and labeling equipment
  • Develop reports in keeping with company reporting mechanisms
  • Attend trainings and meetings as required by leadership
  • Assist in office-based duties when not required to be in the field
  • Keep current on trends from both market and technical perspectives

What’s in it for you? (Commission CA & WA)

There’s no monopoly on innovative ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people are happy and choose to build a career.

In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. The education and experience you bring to a role with us matters. Placement within our salary range is determined based upon years of directly relatable experience for your position. These components, along with local and national compensation survey data, contribute to deciding a candidate’s potential starting rate of pay.

Total compensation includes your pay (base salary), commission comprehensive medical/dental/vision programs, as well as life insurance, disability insurance, paid time off programs, a retirement savings plan with a company match, and a wellness program. And because we understand the importance of feeling protected, there is no waiting period for benefits – you are eligible on your first day of employment!

Base Salary Range: $20.00-$32.40 per hour; Potential Commission Opportunity: $10,000 – $30,000 per year

If this sounds like you, we want to connect!

  • Experience in the repair and troubleshooting of electro-mechanical equipment
  • Ability to identify customer needs and match their solution with company products/services
  • Knowledge of industry and applications
  • Computer literacy, especially MS Office. Syteline a plus.
  • Ability to be on the road 60% of the time; overnight trips average 12 days/month
  • Must have dependable vehicle and good driving record
  • Ability to conduct business in an ethical, successful manner
  • Strong technical, communication and organizational skills
  • Self-motivated with desire to achieve personal professional growth

Pro Mach, Inc. was named to the Inc. 5,000 list of the fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities.

We have the rewards, opportunities, and the market strength of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally with the personal touch and feel of a smaller company where you can make an impact every day.

Curious about life at ProMach? Follow us on LinkedIn, Twitter, and Instagram!

ProMach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.



  • Technical/other training or better
  • High School or better