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Sr. NetApp / Isilon Storage Operations Engineer

Kovarus Technology

This is a Full-time position in San Jose, CA posted April 21, 2020.

JOB SCOPE 5 yearsrsquo experience configuring and managing NetApp and Isilon storage subsystems in a fast pace Linux UNIX Windows production enterprise level environment.

Support day-to-day operations and maintenance.

Perform specific tasks including provisioning, troubleshooting and some automation and scripting (command line interface knowledge required) as is understanding of enterprise system networks (hardware, software, protocols), advanced knowledge of storage administration tools and practices and proficiency in systems analysis, project planning and negotiating (vendor team relations).

KEY SKILLS NetApp CDOT, NetApp SolidFire (Element OS), Pure FlashArray, EMC Isilon SKILLS QUALIFICATIONS 5 yearsrsquo experience in an enterprise NetApp and Isilon environment.

Possess a solid understanding of storage systems architecture and design.

Linux, UNIX, NetApp CDOT, Isilon, VMware, Windows, multi-site disaster recovery systems, Raid-DP, CDOT, Pure FlashArray.

Experience with data protection and backup recovery solutions.

Operational experience in at least a 10PB 10 cluster environment.

Strong hands on working knowledge with NetApp SolidFire.

Strong hands on working knowledge with Isilon arrays clusters.

Relative experience configuring a cluster (NetApp and Isilon) from scratch without vendor assistance.

Experience performing storage operating system upgrades in a NetApp and Isilon environment.

Perform upgrades, planning coordination, determining compatibility and bugs fixed in new versions.

Experience working on large scale NetApp Isilon migrations.

Must have hands on experience executing migrations and a significant role in planning, coordinating or designing the solution for the migration target.

Experience with various replication technology.

Working experience with SmartLock (Isilon) and SnapLock (NetApp).

Use of CLI (as opposed to GUI) for NetApp and Isilon system management is required.

TASKS EXPECTATIONS Perform lead and oversee NetApp and Isilon upgrades, maintenance, migrations, Installations and be able to demonstrate that experience in detail.

Work with equipment vendors and customer support, tickets, troubleshooting, problem escalation including phone support, on premise or on-phone root cause analysis.

Effectively communicate with team members, partners, vendors, customers, etc.

Navigate the process and solve issues using various means, collaboration and solutions.

ABILITY Ability react to events decisively, effectively and without prior thought or planning.

Focused and concise in verbal and written communications, written communication skills (reporting) critical.

Clearly outline andor explain solutions in email form (to team members and end users) is a must.

Technical aptitude to figure things out and learn on the fly and as needed.

Strong interpersonal and communication skills (written and oral) required.

EDUCATION Various EMC, NetApp, Brocade, VCP and related training and certification a plus.

4-year IT related college degree or equivalent experience.