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IT Infrastructure Operations Manager


This is a Full-time position in Santa Clara, CA posted June 8, 2021.

DescriptionIT Infrastructure Operations ManagerCompany: Hitachi America, Ltd.Division: Information Technology Group (ITG)Location: Santa Clara, CAStatus: Regular, Full-TimeThe IT Infrastructure Operations Manager will be responsible to support and manage IT Infrastructure and Enterprise workloads deployed in multi-cloud platforms (AWS and Azure. The candidate will also apply functional knowledge and technical expertise in the designing of IT solutions/systems to support customer requirements. Enable SME/Architectural excellence to drive global business transformation efforts inclusive of evaluation and selection of the software and hardware components of the infrastructure through a balanced score card approach. Manage security requirements, cloud monitoring, deployment & provisioning tools, etc. The candidate will be responsible for performance, availability and scalability of the infrastructure. The ideal candidate will have a solid understanding of cloud computing (AWS and Azure) and technology systems, as well as experience designing and deploying applications into the cloud.Key Responsibilities* Manage a team of onsite and offshore system infrastructure administration & Solution design in cloud operations.* Collaborate with technical/business teams to assess requirements, design a technical architecture roadmap that is aligned with the enterprise architecture and strategic business requirements to maximize the business value.* Evaluate, prototype, and select infrastructure solutions adhering to architecture standards for availability, security, reliability, scalability, recoverability, manageability, etc.* Create a well-informed cloud execution strategy and manage the adaption process.* Utilize modern development platforms and languages to develop custom solutions to comply with moving on-prem applications to the cloud.* Implement Operational Tools like deployment, provisioning, monitoring, performance measurement tools, etc.,* Working closely with application, network, and security teams to ensure requirements are reflected appropriately in the design.* Deploy and maintain critical applications on cloud-native microservices architecture.* Support and work alongside cross-functional engineering team on the latest technologies.* Provide support to develop catalog of services and rate card to provide transparency to the business users with the implementation and support model.* Analyze technology industry and market trends and determine their potential impact on the enterprise.* Conduct security reviews of designs working with cloud and corporate security.* Proactively manage to resolve issues and mitigate risks.Required Skills and Qualifications* Must have at least 8+ years of experience architecting infrastructure services and Solutions.* BS degree in Computer Science or related field required. MS preferred.* Must have at least 6+ years of hands-on experience in supporting IT Infrastructure operations in Cloud platform using Azure and AWS,* 3+ years of experience in managing and supporting Containers [Kubernetes/Docker] platforms, Software defined storage, Open compute, and software defined network.* In-depth knowledge and experience with major public cloud providers – Azure and AWS Preferred.* Experience with infrastructure-as-code.* Experience with Cloud computing/Elastic computing across virtualized environments.* Specific experience in Agile (scaled) software development or other best in class development practices.* Strong understanding of DevOps concepts and experience deploying/migrating to cloud environments.* Excellent knowledge of cloud computing technologies and current computing trends.* Experience defining/designing technical solutions to ensure business continuity (DR/Backup).* Positive attitude and a strong commitment to delivering quality work.* Results oriented, innovative, proactive with an ability to manage multiple priorities.* Detail oriented, analytical, and able to manage multiple tasks in a fast-paced environment.* Strong cross-functional influencing skills, and proven ability to work with outside advisors.* Effective communication skills (written and verbal) to properly articulate complicated cloud reports to management and other IT development partners.Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with DisabilitiesIf you need a reasonable accommodation to apply for a job at Hitachi, please send the nature of request and contact information to