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Customer Service Representative

AppleOne

This is a Contract position in Carlsbad, CA posted September 29, 2021.

Description: Do you enjoy communicating with people?

Are you a team player?

If you have a positive, professional, demeanor and understand the importance of making and building relationships with clients, this opportunity is perfect for you Responsibilities:
•Responding to emails, phone calls, chats, and social media comments in a courteous and concise manner.

•Troubleshooting customer issues in fulfillment
•Reporting issues customers may be experiencing if noticing a trend
•Being the first point of contact for the company and escalating inquiries to the proper person in a timely manner Skills:
•Some Customer Service or Dispatching experience
•Accurately document all customer interactions in clear and thorough detail.

•Good problem-solving and conflict resolution skills
•Excellent listening and communication skills
•Ability to multi-task, prioritize, and manage time effectively AppleOne is proud to be an Equal Opportunity Employer.

Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.

Job Requirements: , , Problem-solving, Listening, Communication, Organization, Conflict Resolution