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Customer Service Representative

Robert Half

This is a Full-time position in ROWLAND HGHTS, CA posted June 10, 2021.

Ref ID: 00300-0011844483

Classification: Customer Service Representative

Compensation: $16.00 to $18.00 hourly

You might be interested in this Customer Service Representative position via OfficeTeam, in a dynamic, rapidly changing call center. Articulate, highly-skilled Customer Service Representatives will be interested in this position if they love building solid customer relationships. This Customer Service Representative position is based in the City of Industry, California region and is a long-term temporary-to-full-time employment opportunity.

Your responsibilities in this role

– Receive and place telephone calls

– Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

– Manage the fielding and sending of important written business correspondence

– Contribute accurate, friendly customer service in a timely fashion

Job Requirements:
– 1+ years of past relevant experience

– Strong problem-solving skills

– Customer service and office administrative skills

– Proven experience going the extra mile to solve complex customer inquiries via extensive research

– Supportive, positive attitude with a professional demeanour applied to all tasks

– Proficiency with Microsoft office applications

– Proficient with computers and technology platforms

– Demonstrated ability to interact effectively with internal and external partners and clients/customers

– Comprehensive knowledge of customer service

– Expertise in Microsoft Word

– Strong familiarity with Microsoft Excel

– Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

– Strong communication and interpersonal skills (verbal, written, and listening)

If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you’re a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).