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Customer Service Representative

Beacon Hill Staffing Group, LLC

This is a Full-time position in Newport Beach, CA posted August 16, 2021.

Job Duties:
Handle incoming sales by phone, e-mail and online chat.

Engage, Discover, Build Value, and Advance with each prospect and follow up until they have set an appointment, found a home within our portfolio, or decided not to move.

Display a high level of integrity and professionalism at all times in dealing with residents, prospects, employees, and outside contacts.

Provide information regarding specific communities as well as services offered with the goal of generating leases for the sites.

Input all activity into company provided databases (Pivotal/PCIC, One Site, Interactive Pricing Application) in a timely and accurate manner.

Accurately communicate the benefits and features of the ICAC portfolio.

Stay up to date with all promotions/leasing incentives.

Ability to work in a team environment.

Supporting each other to exceed customer expectations and sales goals.

Provide accurate information to residents and prospects in a courteous manner; fill all reasonable requests or requirements.

Maintain company’s customer service and sales standards.

Embody the ICAC Core Values and At Our Core Initiative.

Perform additional duties as assigned.

Minimum Qualifications / Other Expectations:
High School diploma from an accredited institution.

General education degree.

2 years of directly related experience.

Exceptional verbal and written communication skills.

Strong organizational skills and extremely detail-oriented.

Self-starter, ability to work independently.

Demonstrate leadership, initiative, and professionalism.

Ability to adapt to additional job functions and responsibilities as the department expands and evolves to support the business.

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Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace.

Individuals with Disabilities and Protected Veterans are encouraged to apply.

Company Profile: Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services.

Beacon Hill Technologies’ dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers’ technical and business needs.

Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.

Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com.

We look forward to working with you.

Beacon Hill.

Employing the Future™

Job Requirements:
2 years of directly related customer service experience.